admin321 Privacy Policy

1.1 Registration and Account Information

When you open an account at admin321, we collect the following information:

• Full name and date of birth (for age verification; only those aged 21 or above may open an account)
• Valid email address
• Mobile number
• Password (stored in encrypted form; we never see plain-text passwords)
• Currency preference (Bangladeshi Taka — BDT)

1.2 Identity Verification (KYC) Information

For the purpose of financial security and fraud prevention, we may request the following information for identity verification in certain circumstances (such as withdrawal requests or suspicious activity):

• National ID card (NID) or passport copy
• Proof of address (utility bill or bank statement)
• Proof of payment method (e.g., bKash account number confirmation)

1.3 Transaction Information

We keep a record of every deposit and withdrawal. This includes the transaction date and time (Bangladesh Standard Time), amount, payment method (bKash, Nagad, Rocket, Upay, or bank transfer), and transaction ID. This information is essential for dispute resolution and auditing.

1.4 Technical Information Collected Automatically

When you use our website, some information is collected automatically:

• IP address and approximate location
• Device type, operating system, and browser version
• Session duration, pages visited, and navigation path
• Cookies and similar tracking technologies (details in section 6)

admin321 never sells your personal information to third parties. Information may be shared in the following limited circumstances:

3.1 Payment Processors

Payment gateways such as bKash, Nagad, Rocket, Upay, and bank transfer receive only the minimum information necessary to complete transactions. These organizations are governed by their own privacy policies.

3.2 Technology Service Providers

Game software providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, Ezugi) receive the minimum account information necessary to operate gaming sessions.

3.3 Legal Requirements

If a law enforcement agency or competent authority requests information through a lawful order, we are obligated to provide it in compliance with the law. In such cases, only the necessary information is disclosed.

3.4 Business Transfers

In the event of a company merger or acquisition, information may be transferred to the new owner, but this privacy policy will remain in effect.

admin321 retains your information only for as long as necessary:

• Active accounts: Your information is retained for as long as your account remains active.
• Closed accounts: After an account is closed, information is kept for a set period in accordance with legal and business requirements.
• Financial records: Transaction-related information may be retained for an extended period in compliance with applicable financial regulations.
• Log files: Server logs are kept for a limited period and then securely deleted.

Once the retention period ends or the purpose is fulfilled, your information is securely deleted or anonymized.

As a user of admin321, you have the following rights over your own information:

1. Right of access: You have the right to request to see what information we hold about you.
2. Right to rectification: If any of your information is inaccurate, you may request that it be corrected.
3. Right to erasure: In certain circumstances you may request that your information be deleted, though where legal obligations exist, it may not be possible to delete all information.
4. Right to portability: You may request your information in a structured format.
5. Right to object: You may object to the processing of your information for certain specific purposes.
6. Right to withdraw consent: For information processed on the basis of consent, you may withdraw that consent at any time.

To exercise these rights, please email [email protected] or contact us via live chat.

Our platform is connected with game software providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others). These providers have their own privacy policies and handle your information under their own terms.

Payment service providers (bKash, Nagad, Rocket, Upay) are governed by their own privacy policies. Please visit the respective provider's website to learn about their policies.

admin321 is not responsible for the data collection or usage practices of third parties.